During your treatment at our clinic your privacy throughout your treatment is paramount.  All your medical records are kept in confidence.  Your medical records will not be submitted to anyone without your permission.

If you have specific cultural needs or feel that your culture or religion warrants a different treatment approach, please do not hesitate to talk to your therapist or our reception staff.  We are more than happy to accommodate your needs so that you obtain the best treatment possible in an environment that makes you feel comfortable.

You have the right to have a support person present during your treatment or a chaperon if you wish.  You have the right to a second opinion about your injury or pain.  This can be from another physiotherapist or other specialist.